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February 22, 2012

January 19, 2012

DirecTV Epic Fail

by jselser — Categories: Asshats, Funny Stuff, TechnologyLeave a comment

I’m not sure exactly where this comes from, but someone shared something with me today that I must repeat in its entirety.  Read it; it’s really hilarious.

Today a representative of the DirecTV Corporation explained to me that my DVR has not been playing video back correctly for the last 6 weeks because it is snowing out today.  When I expressed skepticism that snow today could cause problems for the six weeks before today, she said I’d be surprised what snow could do.

Internally, this caused me to wonder, can snow on a satellite receiver somehow reverberate through time?  If as she suggested, clearing any snow from my dish would solve the problem, would it solve the problem now, or would removing the snow actually solve the problem for the last six weeks, causing my DVR to have always worked correctly?  Wouldn’t that create a paradox, because then I would never have called and learned that I needed to remove the snow?  Perhaps removing the snow would create a new reality where my DVR had always functioned.  I wanted to pursue this further, but I doubted she had the needed understanding of quantum physics.  So I asked to speak to her supervisor.

Her supervisor, however, simply said that no, snow on my dish had not echoed back in time and cuased six weeks of problems.  But for a brief moment, my universe had been full of wonder and mystery at the magical possibilities of snow on a satellite dish.  Or maybe I was just kind of annoyed.  Get a better script for your call center, DirecTV.

[Update: this came from here.]

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